illapa – A Cloud Management Platform for MSPs

As organisations of all shapes and sizes continue to adopt more disparate and complex multi-cloud environments the need for a single, all-seeing Cloud Management Platform (CMP) becomes paramount. IT teams are required to guarantee performance and service levels, enforce governance and control costs, and without a CMP providing absolute visibility across the Enterprise this is nigh on impossible.

For Managed Service Providers (MSPs) who look after the environments of many customers, the same issues are multiplied many times over coupled with additional challenges like multi-tenancy and the requirement to work with different customer’s environments side by side. These challenges can often result in higher management costs and potentially reduced efficiency for the service provider.



As a channel focused Multi-Cloud Management Platform, at illapa we have built our offering to give everyone benefits such as cost control, performance management and improved governance across all public and private cloud environments. The exciting bit for MSPs is that the illapa platform is geared toward multi-tenancy, meaning a service provider can manage all their customers from one place, giving them the tools needed to regain control. This provides their customers with significant value, while at the same time making the support and management of everyone’s cloud easier, more efficient and transparent.

The great news is that because illapa is itself a Platform-as-a-Service (PaaS) offering, set up costs are zero, other than some time from someone technical. There are no cost associated with deploying servers or appliances – we’ve done the work for you. illapa will provision a tenant branded with the MSPs logo and colour scheme within hours. The most common next step is that the MSP will start using illapa to manage their own environment by ingesting credentials from their public and private cloud environments. Quickly the benefits of illapa are realised and the MSP will create environments customer by customer and start delivering value back to their accounts in the way of cost savings, performance improvements, faster and more consistent deployments of new workloads and better governance.

Because illapa does not make proprietary and vendor-specific changes to any of the environments it manages, nobody is locked into a contract. So, if an individual customer (or the MSP) wants to stop benefiting from the platform then it is simply a case of unlinking the accounts and the billing is stopped and the environments continue to work as they did before.

 

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